At Clear Estimates, we know estimating is part of the job even if it’s not the most enjoyable. We’re here to help make it a painless experience, even if you wouldn’t call yourself “a computer guy”. And if you do run into any questions, or need someone to point you in the right direction then we’re here for you! We have tons of support and training material available to help you get started and using the software! Here’s how you can get help when creating an estimate or just getting started!
Support We Offer
FREE 1-on-1 Training
That’s right, you read that correctly. We offer absolutely free 1-0n-1 training with our support team to all of our customers! During these calls, we can log onto your screen and guide you through each step of working with Clear Estimates. Whether you’re just getting started and need help setting up your account, or you’re curious about the ways to organize your estimate, these 1-on-1 trainings are extremely valuable!
No need to fly to a training session or pay for coaching practice. An estimating software tool should save you time, not give you college courses to attend, so our support is always free, simple to follow, and easy to access!
When you Sign Up for a 30-Day No-Contract Free Trial, be on the lookout for an email to schedule your free 1-on-1 training with our support team!
Walkthrough Tutorial Videos
Watching a quick video is a great way to learn about a new aspect of the software or learn how to do something specific in the tool. We’ve created 50 step-by-step tutorial videos that will walk you through everything you need to know in the software.
Some of the videos are short and quick, ready to give you the answer you need and get you going to the next step! Like this one, which covers How to Add Parts to Your Estimate, so you can immediately see the steps you need and get back to your estimate!
Others are longer, more in-depth videos that will discuss concepts within Clear Estimates that will maximize your usage of the software! This means covering best practices, tips & tricks, and some suggestions about how to set up your account to give you estimating superpowers! For example, in Clear Estimates, you can easily create your own templates for job types that you work on frequently and we have a detailed tutorial video for How to Use Templates that can help you there!
With over 100 detailed support articles, Clear Estimates provides you with everything you need to get your estimate out the door. These are a great reference for how to achieve a huge variety of things within Clear Estimates.
Just as with our tutorial videos, we provide short articles that can help you with a very specific task. Such as, how you can Create an Invoice within Clear Estimates so you can charge your customers for the work that you’re doing!
But we also have longer, more detailed articles that will walk you through each of the steps you need to know! For example, this article will walk you through each of the ways you can Avoid Repeating Work for a New Estimate so that quickly get an estimate out each time a new job comes in!
We know the job isn’t just estimating, so we also bring in industry experts to discuss everything from accounting to marketing, to calculating your markup for your projects. We have webinars about Clear Estimates and ways to use it, as well as industry best practices so you can improve your day-to-day operations.
We record each of these webinars and they are available for free at any time! So, even if you’re not currently a customer with Clear Estimates you can still learn more and improve your business.
Some of our most popular webinars include:
Drop us a line – firstname.lastname@example.org
Have you ever gotten an email from a company, but when you reply back to them it says “This inbox is not monitored”? Well, we hate that too! All of our inboxes are monitored and ready for you to send an email with a question! That means you can reply to any email we send you and you’ll get an answer back from our team!
Live Chat with a Real Person!
Do you see that blue chat bubble in the bottom right corner of the screen right now? That’s our live chat that will be on every page of Clear Estimates, including within the software. It’s always there and ready for you to ask a question to our support team. That chat goes directly to our team and we can help you through any question or issue you’re having!
Phone Support with a Real Person in the USA 🇺🇸!
Not a robot, not a “smart” computer, and not a call center halfway around the world. Our support team is based here in the US in Ann Arbor, MI and we’re ready to help answer questions for you when they come up!
We know signing up for new estimating software can sometimes feel like jumping in the deep end. But it doesn’t have to! With Clear Estimates, we provide you with easy-to-use software that most people will love! But if you do run into any questions, we’ve got lots of ways to get you answers!